Privacy Policy

Last updated: 16 September 2026

This policy explains what personal data the Plan B Academy app collects, why we need it, who we share it with, and the choices you have. We have written it in plain language. If anything is unclear, please contact us.

1. Who we are

Plan B Academy is run by Plan B International Private Limited ("Plan B", "we", "us"), a company in Sri Lanka that prepares students for education and work in the United Arab Emirates. We are responsible for your personal data under Sri Lanka's Personal Data Protection Act, No. 9 of 2022.

2. The data we collect

Account details

Your email address, which you use to sign in.
If you sign in with Google: your Google account ID, name and email address, as shared by Google.
Your Plan B Student ID.

Profile details you give us

Full name, date of birth, phone number and address.
Visa status, highest qualification, industry, profession, languages and a short bio.
Your profile photo, and a CV or profile video if one is added to your account.

Your learning activity

Which lessons you have watched and how far, your assessment answers and results.
Your checklist progress and saved courses (wishlist).
What you type in search, used only to show results and not saved.
The courses and services you enrol in or buy.

Payment details

Orders and payments for courses and services, and any bank transfer slip and reference number you upload. We never see or store your card number: card payments happen on the payment provider's own secure page.

Technical details

Your phone's model name (to label your signed-in devices), and the internet (IP) address used when you ask for a sign-in code, to stop abuse.

We do not use advertising, we do not track you across other apps or websites, and we do not access your contacts, location or microphone.

3. How we use your data

To create your account, sign you in, and keep your account secure.
To give you your courses, track your progress and grade your assessments.
To provide the services you buy, such as CV writing or visa guidance, and to help you prepare for work in the UAE.
To process and check payments, and to keep the financial records the law requires.
To send you emails you need, such as sign-in codes and account messages.
To answer your questions and give you support.

We use your data because you asked us to provide these services (our agreement with you), because the law requires it (for example, financial records), or with your consent where we ask for it.

4. Who we share your data with

Employers and recruitment agencies — only with your agreement.

To help you find work, we may share your name, contact details, qualifications, CV and profile video with employers or recruitment agencies in the UAE, for a job or opportunity you have agreed to be put forward for. We will not share them without your agreement, and you can change your mind at any time by contacting us.

Companies that help us run the app. They only use your data to do this work for us:

Our hosting provider, which stores the app's data on secure servers.
Our email provider, which sends sign-in codes and account emails.
Google, if you choose to sign in with Google.
Our payment provider, when you pay by card.

When the law requires it, we may share data with courts, police or government authorities.

We never sell your personal data.

5. Where your data is stored

Your data may be stored and processed outside Sri Lanka, including on servers in India, and shared with employers in the UAE as described above. When we do this we take steps to keep it protected to the standard this policy describes.

6. How we protect your data

All data sent between the app and our servers is encrypted (HTTPS).
Your sign-in session is stored in your phone's secure storage, and sign-in codes are stored scrambled (hashed) so they cannot be read.
CVs, profile videos and course videos are only available through short-lived private links.
Only Plan B staff who need your data for their job can see it.

No system is perfectly secure, but we work hard to protect your data and fix problems quickly.

7. How long we keep your data

Your account and profile: until you delete your account.
Sign-in codes: 10 minutes, and each can be used once.
Payment records and bank slips: 7 years after the payment, for accounting and tax, even if you delete your account.

8. Your rights and choices

You have the right to:

see the personal data we hold about you, and get a copy;
correct data that is wrong — most details can be changed in the app under Profile;
withdraw your agreement to share your data with employers;
delete your account and your data.

You can delete your account yourself in the app (Profile → Delete account), or read how to delete your account if you no longer have the app. For anything else, email planbinternationalpvt@gmail.com. If you are not happy with how we handle your data, you can also complain to Sri Lanka's Data Protection Authority.

9. Age

Plan B Academy is for people aged 18 or older. We do not knowingly collect data from anyone younger. If you think someone under 18 has an account, please contact us and we will delete it.

10. Changes to this policy

We may update this policy. When we make an important change, we will tell you in the app or by email before it applies. The date at the top shows when it last changed.

11. Contact us

Plan B International Private Limited
Email: planbinternationalpvt@gmail.com